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What we offer

  • Introduction to Customer Service Care
  • Raising the Bar in Customer Service
  • Managing and Overcoming Difficult Customer Situations
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  • Supervisory Skills
  • Departmental Train the Trainer
  • Effective Presentation Skills
  • Key Management Skill required in all organisations
  • Interpersonal Skills in the workplace - Connecting Well
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  • Performance Management - Talent Alignment
  • Creating and Setting Standard Operating Procedures
  • Strategic Road Map - Basic Strategic Planning Process
  
  • Pre-Opening Hotel Management Consultation
  • Mystery Shoper

For Malaysian based companies, tap into your paid HRDF levy in Skim Bantuan Latihan (SBL) -

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Our Company is a certified training provider with Pembangunan Sumber Manusia Berhad (PSMB) with serial number 1201158D

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Our services are available to all types of business that requires 

Customer Service and Leadership Skills.

 

 We create in-house programmes focusing on your organisation's objective, need and request.

 

In addition, we engage with renowned speakers on customer service, leadership skills and hospitality related skills

 

WHAT'S IN IT FOR YOU

 

Highly Motivated Employees

Reduced Turnover

Improved Customer Satisfaction

Aligned Employee Development & Business Goals 

Improved Profits

 

 

Learn about the many other training programmes we have to offer you - contact us

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