TRAINING CONSULTANTS
What we offer
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Introduction to Customer Service Care
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Raising the Bar in Customer Service
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Managing and Overcoming Difficult Customer Situations
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Supervisory Skills
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Departmental Train the Trainer
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Effective Presentation Skills
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Key Management Skill required in all organisations
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Interpersonal Skills in the workplace - Connecting Well
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Performance Management - Talent Alignment
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Creating and Setting Standard Operating Procedures
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Strategic Road Map - Basic Strategic Planning Process
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Pre-Opening Hotel Management Consultation
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Mystery Shoper
For Malaysian based companies, tap into your paid HRDF levy in Skim Bantuan Latihan (SBL) -
Our Company is a certified training provider with Pembangunan Sumber Manusia Berhad (PSMB) with serial number 1201158D
Our services are available to all types of business that requires
Customer Service and Leadership Skills.
We create in-house programmes focusing on your organisation's objective, need and request.
In addition, we engage with renowned speakers on customer service, leadership skills and hospitality related skills
WHAT'S IN IT FOR YOU
Highly Motivated Employees
Reduced Turnover
Improved Customer Satisfaction
Aligned Employee Development & Business Goals
Improved Profits
Learn about the many other training programmes we have to offer you - contact us